Volunteer Training

Orientation Class


You will be required to attend an orientation class for either dog volunteers or cat volunteers. Staff and experienced volunteers facilitate these classes, usually held once monthly in the evening. Here you will learn shelter volunteer procedures, safety, various jobs, areas accessible to volunteers, etc.

Volunteer Orientation is required for any volunteer job. Each class consists of a classroom-style overview plus a tour of the facility and lasts no more than one hour.

You will receive an email reminder if you register. Register online by submitting an application or sign up at the shelter to attend the class. Please read the Volunteer Handbook (PDF) prior to attending the class.

Upcoming classes are:

DUE TO THE SIZE OF THE DOG CLASSES, THE CLASS on JUNE 13 WILL BE HELD AT THE WILLIAMSON COUNTY REC CENTER. THE STREET ADDRESS IS 1120 HILLSBORO ROAD, FRANKLIN. 

DOG VOLUNTEER ORIENTATION - JUNE 13 - 6:30 PM (TUES) @ REC      CENTER, 1120 HILLSBORO ROAD, FRANKLIN
CAT VOLUNTEER ORIENTATION - JUNE 15 - 6:30 PM (THURS) @ WCAC

Hands-On Training


After attending orientation, all volunteers must sign up for hands-on training at the shelter. During this session, you will work with an experienced volunteer for about one hour.  You will learn about sign-in procedures, what to do in an emergency, how to store equipment, how to properly secure kennel enclosures and pens, how to report a concern, and receive hands-on training for the job of your choosing.Following this second step of training, you are a full-fledged volunteer.

Earn Your Apron


Volunteers are rated by the color of aprons they achieve through time and experience. For the protection of the animals in our care, each level has specific access to certain color-coded dogs. See Volunteer Handbook for details.

The 3 levels are:
  1. Red: New volunteer or only able to commit to limited time at WCAC.
  2. Black: 40 hours of volunteering plus informal test
  3. Green: Level 2 plus exhibits extensive training skills, exceptional ability and leadership qualities